Shawn did an excellent job from start to finish. She was extremely knowledgeable and helped walk us through the process each step of the way
Brendan WMar-27-2021
Reviewed by Stephanie Klein Sloane for Brad Miller
Explained everything and found great rates for both homes, 1 out of state.
Stephanie KMar-27-2021
Reviewed by Comfort Neizer for Randy Fiocchi
Very,very good and I will always recommend to my friends and family. Great job. I'm soo happy to work with Randy and the company. Thank you very much.
Comfort NMar-27-2021
Reviewed by Dennis R Truskey for Matt Ogden
Matt was quick and responsive. We got a great rate and the process was simple and quick!
Dennis RMar-26-2021
Reviewed by Mary Jo Siuta for Christa Martin
Christa is a professional in every way. She is efficient and prompt. She is always available to answer questions and will go out of her way to help. It's truly difficult to find someone you can count on like her. I recommend her to all my colleagues and friends.
Mary JMar-26-2021
Reviewed by Karen M Gismondi for Michael Livezey
Micheal was very knowledgable
Karen MMar-26-2021
Reviewed by Christopher Travis Patterson for Matt Ogden
Matt was a clear and frequent communicator, and gave excellent, real world suggestions about how each of the different scenarios would play out in the long run with the refinance. Thanks Matt!
Christopher TMar-26-2021
Reviewed by Jeffrey E Schimming for Aaron Tedrow
This process was about as smooth as it could have been.
Jeffrey EMar-26-2021
Reviewed by MD Lutfor Rahman for Matt Ogden
Could have made it better -
1. by not delaying the loans close
2. by not taking everything at the last moment and create panic
3. by giving clear status update without last minute surprise
4. by getting a good processor who can provide timely status update. For my case, it was very hard to get response from processor Sherry Brady.
5. by not taking too many customers if not able to provide good service.
MD LMar-26-2021
Reviewed by Patrick J Sweeney for Matt Ogden
- I was asked for the same info and docs multiple times. This screams poor document/information management processes and I feel my personal info is at risk.
- My credit score is 800+ and I provided proof of substantial assets at an early stage in the process, yet my account was subject to much scrutiny which delayed the process and yielded unnecessary/frustrating correspondences.
- Not all requests from reps came with clear instructions.
- I'm very happy with the rate Matt secured for my loan.
Patrick JMar-25-2021
Reviewed by Ricardo Vega Jr. for Michael Livezey
Communication and guiding me thru the process especially with my very busy schedule
Again. Thank you
Ricardo VMar-25-2021
Reviewed by Gary Freeman for Tom Fox
Very Professional in the response and application process. Thoroughly walked us thru the choices we had in choosing the mortgage. He was surprised at the actual rate we received based on our supplied data. This rate was the lowest he has observed until that date.
Gary FMar-24-2021
Reviewed by Pasquale Gismondi for Michael Livezey
Mike explained everything to us in a way we understood and made it easy for us to go with Anni Mac.
Pasquale GMar-24-2021
Reviewed by Michael J Fasano for Aaron Tedrow
Staff is great... would appreciate more pro active communication...