Amy was great she kept in contact with every step of the way she was patient and understanding of my concerns and that made all the difference so thank you very much
Michelle P ThompsonSep-19-2021
Reviewed by Joseph Mezzina for Matt Ogden
Great communication
Joseph MezzinaSep-18-2021
Reviewed by Dennis Heyer for Aaron Tedrow
Customer service
Dennis HeyerSep-18-2021
Reviewed by Christopher Moffett for John Kane
John was very helpful and explained everything in perfect detail. I have already recommended my friends reach out to John for their mortgage and refi needs!
Christopher MoffettSep-18-2021
Reviewed by Jennifer S Rusbarsky for Matt Ogden
There was one person, Kingsley, in the process who was not very personable. It was very hard to understand him on the phone and he could not understand us either. He would call at times we found inappropriate; in the middle of the work day, past 8PM at night, etc. If we asked a question he seemed to get irritated and just brush past it. We understand everyone has a job to do, but he would be very aggressive to have us complete something within hours of him sending; we try to respond within 24 hours, but if we didn’t do his requirement within an hour sometimes he would call both of our cell phones and send additional emails. It became very stressful.
Jennifer S RusbarskySep-18-2021
Reviewed by Susan Jane Nilson for Aaron Tedrow
The overall process was simple.
Susan Jane NilsonSep-18-2021
Reviewed by Misha Cunningham for Jamie Hannigan
Basically Jaime and Ed know what they are doing and they do it well. Some lenders can be hard to reach, they lack good communication skills and ignore sales contract deadlines that impact the transaction closing. Jaime and Ed kept me in the loop, where ahead of schedule on everything and gave me the sales contract deadlines they needed to meet from the beginning. It's that type of work ethic that allows me to focus on my business as a Realtor, instead of wasting time managing the loan officer. I really, really appreciate them for being the ultimate professionals.
Misha CunninghamSep-18-2021
Reviewed by Candy L. Niedoba for Jill Granato
Jills responsiveness to service is one of her many excellent qualities. Great communication and listening skills - the ability to communicate clearly and honestly, respecting the views of others. Her expertise of knowing her industry of lending is a win, and her care for people makes a pleasurable experience for all parties.
Candy L. NiedobaSep-18-2021
Reviewed by TammyLee Kennedy for Jill Granato
Jill is good! We had some challenges, and Jill was right by our sides to offer help and support during the transaction. She is top notch. I will definitely recommend her.
TammyLee KennedySep-17-2021
Reviewed by Rose Caputo for Jill Granato
communication
Rose CaputoSep-17-2021
Reviewed by Yuxiang Lai for Christa Martin
Christa was great.
Yuxiang LaiSep-17-2021
Reviewed by Thomas A K for Matt Ogden
Jeneane Able was anything BUT able. Matt was fine. Jeneane's handling of the documentation was deplorably inept; sending documents to have signed on the day of closing thus, delaying the actual closing date. This was an incredible inconvenience to ALL stakeholders. We actually had FIVE closing dates due to her incompetence. Again, we've delt with Matt before and love the guy.
Thomas A KSep-17-2021
Reviewed by Renie J for Randy Fiocchi
My clients were very pleased with the services provided by AnnieMac! The listing agent and I really appreciated the hands-in updates by Randy! Thank you!